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Professional associations

We ensure that we comply with the regulated code of conduct by employing an outside professional compliance practice to monitor our activities.

As added protection for all our clients, we also subscribe to the code of ethics as published by FIA (Financial Intermediaries Association) that also have complaints procedures which you can make use of should you find it necessary to do so.

A cautionary note for when you apply for insurance

In making an application for insurance, it is very important that you accurately and properly disclose all material facts, because the accuracy and completeness of all answers, statements or other information provided by you or on your behalf, is your responsibility;

If you allow us to complete or submit any transaction requirement on your behalf, you should be satisfied as to the accuracy and completeness of the details. In terms of the Act, no provider may in the course of the rendering of a financial service request any client to sign any written or printed form or document unless all details required to be inserted thereon by the client or on behalf of the client have already been inserted.

The possible consequences of the misrepresentation or non-disclosure of a material fact or the inclusion of incorrect information could result in the avoidance of liability by your insurers.

Professional Liability Insurance

You will note from the above comments that we are professionals in our field, and as such we have purchased full insurance coverage against errors and omissions that we might make, as well as losses which may arise due to the infidelity of our staff. Whilst such an event is unlikely, it does nevertheless provide our clients with the assurance that if they are affected due to the negligence of any of our staff, financial loss will still be avoided.


We believe that the above paragraphs clearly indicate our willingness and capability to act as your insurance advisors, and indeed highlight the professional approach we take to ensure the satisfaction of all our clients. Nevertheless, should you wish to discuss any of the above topics, or if you would like us to provide more information about our company, please do not hesitate to call us.

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Conflict of Interest policy
Complaints Policy and Procedure